WHAT ABOUT POSTAGE CHARGES?
Shipping costs associated with the return of the product will not be covered by Facelogic.
HOW CAN I RETURN MY PURCHASE?
Kindly email your inquiry to [email protected] with the subject !Return Item”. We will assist you as soon as possible.
Please allow 7 working days for your inquiry to be processed.
To make the process run smoother and faster, do email your inquiry with a picture(s) of your item(s) & its condition and your order details for record purpose.
HOW LONG WILL IT TAKE TO RECEIVE MY REFUND/NEW ITEM(S)?
Please allow a minimum of 10 working days from the date we receive your return package.
Refunds will be based on the customer actual paid – Final payment to refund.
I NEED MORE INFORMATION ABOUT THIS. WHO DO I CONTACT?
You may contact us via WhatsApp or Messenger or email your inquiry to [email protected]
Our representative will reply you as soon as possible.