Shipping Policy

Delivery

For West Malaysia,
- FREE delivery for purchase of MYR130 and above in a single order.
For East Malaysia,
- MYR15 delivery charges for order of less than MYR200 in a single order.
For Singapore,
- MYR30 delivery charges for every order

After you have successfully placed your order, our Customer Service team will process your order within 1 working day.
You can expect to receive your order within the following time frame:
In Metro areas: 1 - 7 working days
In Non-Metro areas: 7 - 14 working days

We regret to inform you that we are unable to accommodate scheduling of deliveries.

Unfortunately, our courier partners are unable to deliver during weekends or public holidays. Please expect to receive your parcel on working days only.

Unfortunately we are unable to speed up the delivery. Once the item is shipped you will receive a shipment notification.

As the item has only just been shipped, it may take up to 24 hours to show on our shipping partner tracking website.

We are unable to provide you with an exact time and date of delivery. Delivery times are influenced by your shipping destination and the courier partner's time-to-deliver in your location.

You will need to sign a letter of authorization as a confirmation and indicate a second party at the point of purchase to identify the person.
You can also contact our customer service at here immediately after purchasing to inform us. The third party should present a valid ID along with the letter of authorization from you.

We can deliver to all domestic areas.
We work in partnership with NinjaVan logistic company to serve our customer best.

Yes, items are available to ship to Singapore and nearby countries.

We will deliver your order following the address you provide during checkout, whether it is your house address or office address.

We do not provide a self-service delivery location to pick up your orders